Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to providing you with a smooth and transparent shipping experience. Please review our shipping policy below.

1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Rates & Delivery Times

Domestic Shipping (United States)

  • Standard Shipping: 5–7 business days

  • Buy with Prime: Eligible items shipped via Buy with Prime may include faster shipping options, including expedited and overnight delivery, depending on availability at checkout.

Free Shipping Threshold
We offer free standard shipping on all domestic orders over [insert minimum amount, e.g., $50] . This offer applies automatically at checkout.

3. International Shipping & Customs
We ship to select international destinations. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer. These charges are not included in the item price or shipping cost and vary by country. We recommend checking with your local customs office for more information.

4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package in real time.

5. Shipping During Holidays & Promotions
Please allow for possible shipping delays during peak seasons, holidays, or major sales events. While we do our best to get your order to you as quickly as possible, carriers may experience higher-than-usual volume during these times.

6. Multi-Warehouse Fulfillment
To serve you better and improve delivery speed, some items may ship from different warehouse locations. If your order includes multiple items, they may arrive in separate packages on different days.

7. Contact Us
If you have any questions about your order or our shipping policy, feel free to reach out to us:

📧 Email: Biodepot2025@gmail.com
📞 Whatsapp: +1 2792515796
💬 Live Chat: Available on our website during business hours